As we are drawing closer to 2022, retailers are fully embracing the notion of omnichannel as the new retail format moving forward. What are some of the challenges that retailers and brand owners have faced during the adoption of an omni-channel format and what it takes to succeed in the New Digital Retail 2.0. Hear from business owners on their own journey and lessons learnt.
- Personal experiences from business owners on what it takes to succeed in the new digital era
- How to adapt your franchise agreements to cover a new online retail channel
- How to leverage the new online retail channel to expand your business
- The impact of e-commerce boom and its disruption to traditional retail
Moderator: Jorge Rodriguez, Director, Influential Brands
Panelists:
- Andrew Khoo, Chairman & CEO, The MUI Group, Malaysia
- Joshua Koh, CEO, Commune
- Winnie Chan, Founder & CEO, Bynd Artisan