The retail and F&B sector is a major catalyst for economic development in Malaysia and has shown firm GDP growth over the past few years.

  • The change in consumer behaviours during the pandemic and what’s next beyond the pandemic, especially in Malaysia’s fastest growing industries – F&B and retail
  • Effect of digital transformation on Malaysian retail landscape
  • Key requirements to start franchising in Malaysia and how to franchise successfully in Malaysia
  • Dark-horse sectors that may change Malaysian consumerism

Moderator: Robin Yeo, Regional Manager & Senior Consultant, FT Consulting


  • Michael Liew, Council Member, Malaysian Retail Chain Association & Business Director, MarryBrown
  • Patrick Sim, Group Business Development Director, Secret Recipe
  • Paul Ang, CEO, City Coin Laundry